Privacy & Cookies Policy

Last updated: 20 September 2026

APEX HOME Realty respects your privacy and is committed to protecting your personal data.

This Privacy & Cookies Policy explains how we collect, use, store and protect personal information when you visit https://apex-homes.gr, contact us, submit an enquiry, request information about a property or otherwise interact with our services.

This Policy is intended to provide information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), applicable Greek data-protection legislation and applicable rules concerning electronic communications and cookies.

1. Who We Are

For the purposes of applicable data-protection legislation, APEX HOME Realty acts as the data controller in relation to personal data processed through this website and our real-estate services.

APEX HOME Realty
Kasomouli 44
11744 Athens, Greece
Telephone: +30 2110010656
Email: info@apex-home.gr
Website: https://apex-homes.gr

If you have questions about this Privacy Policy or the way we process your personal data, you may contact us using the details above.

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact information, such as your name, email address and telephone number.

• Property enquiry information, including the type of property or service you are interested in, preferred location, property requirements and information contained in your message.

• Communications, including emails, contact-form submissions and other correspondence between you and APEX HOME Realty.

• Transaction or service information, where relevant to a property sale, purchase, rental, property management service or another service you request from us.

• Technical information, such as IP address, browser type, device type, operating system, referring website, pages visited and approximate location derived from technical information.

• Cookie and analytics information, depending on the choices you make through our cookie-management system.

Please do not provide sensitive personal data through our website unless it is specifically required and we have requested it.

3. How We Collect Your Data

We may collect personal data:

• Directly from you when you complete a contact or property enquiry form.

• When you contact us by telephone, email or another communication channel.

• When you request information about a property or one of our services.

• During the provision of real-estate, property-management or related services.

• Automatically through our website, server logs, cookies and similar technologies.

• Where appropriate, from property owners, landlords, developers, business partners or publicly available sources when necessary for the provision of our services and permitted by law.

4. Why We Process Your Personal Data

We process personal data only when we have a lawful basis to do so.

Responding to enquiries

We use your information to answer questions, respond to property enquiries, arrange communications or viewings and provide requested information.

The legal basis may be taking steps at your request before entering into a contract and/or our legitimate interest in responding to enquiries about our services.

Providing our services

Where you engage APEX HOME Realty, we may process personal data in order to provide real-estate, rental, property-management or related services.

The legal basis is generally the performance of a contract or taking steps before entering into a contract.

Legal and regulatory obligations

We may process or retain information when necessary to comply with tax, accounting, regulatory, anti-fraud or other legal obligations.

The legal basis is compliance with a legal obligation.

Website security and operation

Technical information may be processed to operate, maintain and secure our website, prevent misuse, troubleshoot technical problems and protect our systems.

The legal basis is our legitimate interest in maintaining a secure and properly functioning website.

Website analytics

Where analytics technologies require consent, analytics data will only be collected after you have provided the appropriate consent through our cookie-management system.

You can withdraw this consent at any time.

Marketing communications

We may send information about properties, services or other commercial communications where permitted by applicable law.

Where your consent is required, we will request it separately. You may unsubscribe or withdraw your consent at any time.

We will not sell your personal data to third parties for their own marketing purposes.

5. Sharing Your Personal Data

We may share personal data where reasonably necessary with:

• Employees and authorised representatives of APEX HOME Realty.

• Website hosting, IT, security, CRM, email and other technology providers.

• Analytics, advertising or marketing providers, where applicable and subject to the required consent.

• Property owners, landlords, sellers, buyers, developers or other parties involved in a transaction where disclosure is necessary to handle your request or provide the requested service.

• Professional advisers such as lawyers, accountants, engineers, notaries or other specialists where required in connection with a service or transaction.

• Government authorities, courts, regulators or law-enforcement authorities where disclosure is required by law.

• A purchaser, successor or other relevant party in connection with a merger, restructuring, transfer or sale of all or part of our business, subject to applicable data-protection requirements.

Service providers processing personal data on our behalf are required to process such information only for the relevant purposes and in accordance with applicable data-protection requirements.

6. International Data Transfers

Some of the technology or service providers used by our website may process information outside Greece or the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer complies with applicable data-protection legislation.

Depending on the destination and provider, these safeguards may include an adequacy decision of the European Commission, Standard Contractual Clauses or another legally recognised transfer mechanism.

You may contact us for additional information regarding safeguards applicable to transfers of your personal data.

7. How Long We Keep Your Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

The applicable retention period depends on the type of information and the reason it is processed.

For example:

• Property and general enquiries are retained for the period reasonably necessary to respond to and manage the enquiry.

• Information connected with an ongoing client relationship or transaction may be kept for the duration of that relationship and for any additional period required by applicable legal, tax, accounting or limitation requirements.

• Marketing information is retained until you unsubscribe, withdraw your consent or the information is no longer required for the relevant purpose.

• Technical and security information may be retained for an appropriate period for website security, diagnostics and fraud prevention.

When personal information is no longer required, it will be deleted, anonymised or otherwise securely disposed of, unless continued retention is required by law.

8. Security of Your Personal Data

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

These measures may include appropriate access controls, secure hosting, software updates, backups and other security measures appropriate to the nature of the information being processed.

No website or internet transmission can be guaranteed to be completely secure. If we become aware of a personal-data breach, we will take the measures required under applicable data-protection law, including notifying the competent authority and affected individuals where legally required.

9. Your Data-Protection Rights

Subject to the conditions established by applicable law, you may have the right to:

• Access your personal data and obtain information about how it is being processed.

• Rectify inaccurate or incomplete personal data.

• Erase your personal data in circumstances where the law provides a right to deletion.

• Restrict processing of your personal data in certain circumstances.

• Object to processing based on legitimate interests and to processing for direct marketing.

• Data portability, where the legal requirements for portability are satisfied.

• Withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

• Not be subject to certain decisions based solely on automated processing, including profiling, where such decisions have legal or similarly significant effects.

These rights are not absolute and may be subject to exceptions or restrictions established by law.

To exercise your rights, contact us at:

info@apex-home.gr

We may need to verify your identity before completing a request in order to protect your personal information.

10. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data-protection legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Greece, the supervisory authority is:

Hellenic Data Protection Authority (HDPA)
Website: https://www.dpa.gr

We encourage you to contact us first so that we have an opportunity to address your concern.

11. Children

Our website and real-estate services are not directed specifically at children, and we do not knowingly collect personal data from children through the website for marketing purposes.

If we become aware that personal data relating to a child has been collected unlawfully, we will take appropriate steps to delete it.

12. Third-Party Websites and Services

Our website may contain links to external websites, property portals, mapping services, social networks or other third-party services.

These third parties operate independently and may have their own privacy policies and data-processing practices. APEX HOME Realty is not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policies of external services before providing personal information to them.

Cookies Policy

13. What Are Cookies?

Cookies are small text files that websites store on your computer, smartphone, tablet or other device when you visit them.

Cookies and similar technologies can be used to operate websites, remember preferences, understand how visitors use a website and, where applicable, support advertising or other third-party services.

14. How We Use Cookies

The website may use both first-party cookies, which are set directly by apex-homes.gr, and third-party cookies, which are provided by external services integrated into the website.

Cookies are divided into different categories according to their purpose.

Strictly Necessary Cookies

These cookies are required for the website to function correctly or to provide functionality specifically requested by the visitor.

They may include cookies used for:

• Website security.

• Session management.

• Load balancing.

• Remembering your cookie-consent preferences.

• Essential website functionality.

Strictly necessary cookies do not require your consent where they fall within the applicable legal exemption.

Analytics and Performance Cookies

These cookies help us understand how visitors use the website, for example which pages are visited, how visitors reach the website and whether technical problems occur.

Where consent is legally required, these cookies remain disabled until you choose to accept them.

Functional Cookies

Functional cookies may provide additional functionality, such as embedded maps, videos, social-media features or other third-party content.

Where these technologies are not strictly necessary, they are activated only after obtaining the required consent.

Advertising and Marketing Cookies

If advertising or remarketing services are used, cookies and similar technologies may be used to measure advertising performance or display more relevant advertisements.

Such technologies will only be activated where permitted by law and, where consent is required, after you have provided that consent.

If the website does not currently use advertising or marketing cookies, this category will not be activated.

15. Cookie Consent

When you first visit apex-homes.gr, you may be presented with a cookie-management banner or preference centre.

You can:

• Accept optional cookies.

• Reject optional cookies.

• Choose which categories of optional cookies you wish to allow.

Non-essential cookies that require consent will not be activated before you make your choice.

Rejecting optional cookies will not prevent you from accessing the basic functions of our website, although some optional functionality may become unavailable.

16. Changing or Withdrawing Your Cookie Consent

You can change or withdraw your cookie preferences at any time using the Cookie Settings or Privacy & Cookies option available on the website.

Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

The website may store a strictly necessary cookie recording your cookie preferences so that we can remember your selection.

17. Third-Party Cookies

Some website functionality may be provided by third parties, such as analytics services, mapping providers, video platforms, social networks or advertising platforms.

Where these services place non-essential cookies or access information on your device, they will only be enabled after the required consent has been obtained.

Third-party providers may process information according to their own privacy policies.

18. Cookie Details and Retention

The website uses only a limited number of cookies necessary for normal website operation, contact-form functionality and anonymous website analytics.

Typical cookies used may include:

Analytics

We use analytics cookies only to understand general website usage, such as:

• Number of visitors.

• Pages viewed.

• Approximate session duration.

• How visitors reached our website.

• General website performance.

Analytics information is used to improve the website and our services.

Analytics cookies are optional and will only be activated after you provide consent through our cookie banner.

Contact and Property Enquiry Forms

The website uses the Houzez real-estate platform and WordPress to provide contact and property-enquiry forms.

When you submit a form, the information you enter—such as your name, email address, telephone number and message—is transmitted to APEX HOME Realty so that we can respond to your enquiry.

The forms are not used to place advertising or behavioural-tracking cookies.

Any technical cookies required for form submission, security or normal website operation are treated as strictly necessary cookies.

No Advertising Cookies

APEX HOME Realty does not currently use advertising, remarketing or behavioural-profiling cookies on apex-homes.gr.

If this changes in the future, this Cookie Policy and the website’s cookie-consent settings will be updated before such technologies are activated.

19. Browser Cookie Controls

Most modern browsers allow you to view, delete or block cookies through their privacy settings.

You can manage these options through browsers such as Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari.

Blocking all cookies through your browser may prevent certain parts of the website from functioning correctly.

Browser settings do not replace consent requirements for optional cookies placed by the website.

20. Changes to This Privacy & Cookies Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our website, services, technology or legal obligations.

The latest version will always be published on this page together with the date of the most recent revision.

Material changes may also be communicated through the website where appropriate.

21. Contact Us

For questions about this Privacy & Cookies Policy, the processing of your personal data or the exercise of your data-protection rights, contact:

APEX HOME Realty
Kasomouli 44
11744 Athens, Greece
Telephone: +30 2110010656
Email: info@apex-home.gr
Website: https://apex-homes.gr